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TERMS & CONDITIONS Order Confirmation Your order will be confirmed by email within '1 working day' of the order being placed No contract will be formed until the order has been confirmed by us to you by e-mail CV Fitness Ltd reserve the right to refuse the order until the contract is formed
Delivery & Installation Charges Delivery charges are on an 'each item' basis. Please check for each product or e-mail us for confirmation Many products are delivered free of charge see individual items or contact us for clarification All deliveries will arrive within 28 days of order, however we endeavour to get all deliveries to you within 10 days of order Installation charges vary depending on the complexity of the products. Installation charges are quoted at point of purchase
VAT Policy Parts and Labour IMPORTANT: RETURNING GOODS & CANCELLING ORDERS Where customers are in receipt of 'unwanted' orders, they have a 7 working day cancellation period. This 7 working day cancellation period starts the 'day after' the day the goods are received The above request for cancellation must be made in writing to: CV Fitness Returns, Unit 13, Nottm South & Wilford Ind Estate, Ruddington Lane, Nottingham. NG11 7EP Goods can only be returned if they are in a 're-saleable' condition Any goods that were given 'free of charge' in connection with the main product being returned must also be returned There will be a collection charge for all goods Collection charges can be supplied in advance if requested Installation charges are not refundable CV Fitness has 30 days, starting the day after cancellation, to refund the full amount Reasonable access for collection must be given to CV Fitness Where the goods are returned at the customers expense, the customer must ensure that the goods are fully insured against loss or damage, as they will remain the customer?s responsibility until received and signed for by CV Fitness Ltd CV Fitness will endeavour to respond to complaints within 5 working days
Title of Goods Security Guarantee: Any personal or creit card details supplied are completely safe and secure on CV Fitness's website. All details are sent via 128 bit (high) / 1024 bit exchange SSL (secure socket layer) area making your credit card purchase 100% secure. Privacy Policy CV Fitness Ltd views privacy and secure shopping as top priorities for our customers. We guarantee the privacy of your personal information and provide credit card security so you can browse and buy with confidence We will not give anyone else your details. Your information is collected lawfully and in accordance with the Data Protection Act 1998. CV Fitness only collects the information required to process your order, which includes; your name, e-mail address, delivery address, credit or debit card number and expiry date Your information is considered confidential and will not be shared or sold to outside organisations CV Fitness will use the personal information you supply to provide you with order, product and service information Should you wish to join our 'E-mail' mailing list go to our Newsletter section to subscribe To 'opt out' of our 'E-mail' mailing list at any time go to our newsletter page and follow the 'unsubscribe' instructions If you enter a competition, we will ask for your name, address and e-mail address so we can administer the competition and notify all winners Because we want to make your and other customers shopping experience as enjoyable as possible we use your purchase information to shape our product portfolio and recommendations If we have new or promotional products that we feel might be of interest to you we will notify you We may also use the information we collect to occasionally notify you about important changes to our website, new services and special offers we think you'll like
Contact Us If you would like to place an order by phone, or have any questions or concerns regarding security and privacy, call our mail order hotline on 0115 981 6500 from 9am to 4.30pm, Monday to Friday
Disclaimer We will endeavour to make price changes as soon as we have them however price and availability of products is subject to change without immediate notice Neither CV Fitness Ltd nor any of its employees will be liable for losses that were not foreseeable to both parties when the contract was made; for losses that were not caused by breach on the part of the supplier; for business losses and/or losses to non consumers By purchasing a product you are agreeing to the above terms and conditions None of the above affects your statutory rights as a consumer
We can also be contacted in writing to:
CV Fitness Ltd Unit 13, Nottm South & Wilford Ind Estate Ruddington Lane, Wilford Nottingham NG11 7EP. Head Office & Registered Office Head Office: Unit 13, Nottm South & Wilford Ind Estate Ruddington Lane, Wilford Nottingham NG11 7EP. Registered Office: Unit 13, Nottm South & Wilford Ind Estate Ruddington Lane, Wilford Nottingham NG11 7EP. Registered in England No: 2848062 Vat No: 610 6571 66 Copyright All Web site design, text, graphics, software innovations and all other material on this Web site are copyright CV Fitness Ltd, or their content and technology suppliers. ALL RIGHTS RESERVED |